(Bandar Seri Begawan, 7th) Royal Brunei Airlines (RB) is proud to announce that it has been awarded the “2025 World’s Leading Cabin Crew” title by the World Travel Awards. This marks the sixth consecutive year that RB has received this prestigious global honor, representing the highest accolade in the industry and reflecting customers’ trust and confidence in RB’s signature warm hospitality.
The World Travel Awards (WTA) is designed to recognize outstanding achievements across all key sectors of the travel industry, honoring organizations that demonstrate exceptional service and innovation. As one of the most prestigious global awards in the travel industry, the World Travel Awards represents the pinnacle of achievement for airlines, hotels, travel institutions, and hospitality brands worldwide.
Therefore, winning the “2025 World’s Leading Cabin Crew” title is an extraordinary affirmation of RB’s position on the global stage. This accolade is particularly meaningful, as WTA’s winners are chosen jointly by industry professionals and travelers from around the world, highlighting their deep trust and confidence in RB’s exceptional service. Winning this honor for six consecutive years underscores the consistent dedication of RB’s cabin crew as well as the essence of warm hospitality, a spirit that continues to earn praise from guests globally. This further cements RB’s commitment to providing sincere, thoughtful, and world-class service—one that always adheres to the principle of “Ikhlas” (sincerity).
RB Acting CEO Norsuriyati stated: “We are extremely honored to receive this award once again. For six consecutive years, our crew has consistently upheld the value of sincere hospitality, providing warm, attentive, and personalized service that defines RB. This fully demonstrates the dedication of our crew, who display the essence of Bruneian hospitality on every flight. Their professionalism and genuine care for our passengers set the benchmark we are truly proud of.
This honor also reflects the trust of our passengers, and we sincerely thank them for their ongoing support. We will continue to strive to enhance our service standards, offering ever-consistent, caring, and uniquely Bruneian travel experiences. This achievement belongs to the entire RB family—it is the result of everyone’s collective effort that excellence in service always remains our top priority.” Looking to the future, we are full of enthusiasm and fully prepared to offer the same high standards of service aboard our newly introduced B787-9 fleet, ensuring every passenger enjoys a smooth and memorable journey. We will continue to expand and enhance our services in our pursuit of excellence.
Royal Brunei Airlines sincerely thanks all passengers, stakeholders, partners, and supporters for their contributions to this achievement. We also extend our heartfelt thanks to the World Travel Awards team for recognizing Royal Brunei Airlines for the sixth consecutive year.
The official announcement and award ceremony will be held on December 6, 2025 (Saturday) at Exhibition World Bahrain, as part of the 2025 World Travel Awards Grand Final Gala Ceremony.
The World Travel Awards (WTA) is designed to recognize outstanding achievements across all key sectors of the travel industry, honoring organizations that demonstrate exceptional service and innovation. As one of the most prestigious global awards in the travel industry, the World Travel Awards represents the pinnacle of achievement for airlines, hotels, travel institutions, and hospitality brands worldwide.
Therefore, winning the “2025 World’s Leading Cabin Crew” title is an extraordinary affirmation of RB’s position on the global stage. This accolade is particularly meaningful, as WTA’s winners are chosen jointly by industry professionals and travelers from around the world, highlighting their deep trust and confidence in RB’s exceptional service. Winning this honor for six consecutive years underscores the consistent dedication of RB’s cabin crew as well as the essence of warm hospitality, a spirit that continues to earn praise from guests globally. This further cements RB’s commitment to providing sincere, thoughtful, and world-class service—one that always adheres to the principle of “Ikhlas” (sincerity).
RB Acting CEO Norsuriyati stated: “We are extremely honored to receive this award once again. For six consecutive years, our crew has consistently upheld the value of sincere hospitality, providing warm, attentive, and personalized service that defines RB. This fully demonstrates the dedication of our crew, who display the essence of Bruneian hospitality on every flight. Their professionalism and genuine care for our passengers set the benchmark we are truly proud of.
This honor also reflects the trust of our passengers, and we sincerely thank them for their ongoing support. We will continue to strive to enhance our service standards, offering ever-consistent, caring, and uniquely Bruneian travel experiences. This achievement belongs to the entire RB family—it is the result of everyone’s collective effort that excellence in service always remains our top priority.” Looking to the future, we are full of enthusiasm and fully prepared to offer the same high standards of service aboard our newly introduced B787-9 fleet, ensuring every passenger enjoys a smooth and memorable journey. We will continue to expand and enhance our services in our pursuit of excellence.
Royal Brunei Airlines sincerely thanks all passengers, stakeholders, partners, and supporters for their contributions to this achievement. We also extend our heartfelt thanks to the World Travel Awards team for recognizing Royal Brunei Airlines for the sixth consecutive year.
The official announcement and award ceremony will be held on December 6, 2025 (Saturday) at Exhibition World Bahrain, as part of the 2025 World Travel Awards Grand Final Gala Ceremony.