Australian low-cost carrier Jetstar Airways has announced that starting February next year, it will implement a new carry-on baggage policy: the basic economy fare will no longer include the right to use the overhead storage compartment. Passengers who wish to place a carry-on suitcase or larger item in the overhead bin will need to pay an additional fee.
According to Jetstar’s official website, starting from February 2027, the basic ticket will only include a small personal item that fits "under the seat," such as a backpack, handbag, or laptop bag. If your baggage exceeds the under-seat size allowance (maximum 40x30x20 cm), you will have to purchase "Priority Carry-On" (maximum 56x36x23 cm) in order to put your luggage in the overhead compartment, along with the benefit of priority boarding.
Additionally, Jetstar will remove the current 7 kg carry-on limit and will no longer routinely weigh carry-on baggage at boarding; however, passengers will still be required to keep their carry-on within 10 kg for safety so that it can be carried without assistance.
The fees will vary by route. For short-haul flights, the basic fee is 25 AUD (around RM72) one way, but for some international flights, it is 52 AUD (about RM150) one way. Jetstar Japan (GK) is not affected; this change only applies to all Jetstar Airways (JQ) flights departing on or after February 2, 2027, except group bookings (10 or more people). Passengers who have already booked travel after that date will receive a free upgrade to “Priority Carry-On.”
Simplifying the Boarding Process
Jetstar emphasized that the change is based on extensive research and feedback from customers and crew, "who all agreed that weighing baggage at the gate and searching for space in the overhead lockers are among the most stressful parts of the airport experience."
“You only pay for the services you need—the less you bring, the less you pay, and if needed you can always purchase more.”
The airline also said it will be able to use overhead locker space more efficiently, simplify the boarding process, and help more flights depart on time.
The new carry-on rules sparked mixed reactions online. Some netizens criticized, “Will they charge for using the toilet next?”
Others voiced support: “User pays is great—if you don’t bring much, you don’t pay much.”