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(Bandar Seri Begawan, 1st) Bank Islam Brunei Darussalam Berhad (BIBD) issued a stern warning yesterday, urging the public to beware of the increasingly frequent scam calls, and to avoid suffering financial losses due to the careless disclosure of personal information.
BIBD stated in the announcement that criminals often impersonate bank representatives or offer fake promotional information to trick customers into revealing their identification numbers, bank account details, and other sensitive information in attempts to commit identity theft and fraud.
The statement points out that some scammers claim to be BIBD employees, falsely stating that there are issues with the customer’s account that require immediate verification, taking the opportunity to extract the customer’s personal information. There are also scam tactics involving false credit card offers or prize temptations, luring victims to provide banking information for fraudulent purposes.
In this regard, BIBD solemnly declares that the bank will never request customers to provide passwords, PINs, or full account details through unauthorized phone calls, SMS, or emails.
BIBD urges the public that if they receive any suspicious calls, they should not respond or provide any information and should immediately contact the Royal Brunei Police Force (RBPF) to report suspicious activities. The public may also verify such information through official channels or by visiting the nearest branch.
“BIBD reiterates that we will continue to work closely with relevant authorities to combat scams and ensure the safety of customer accounts and personal information,” the statement said.
If you have any questions or need to report suspicious incidents, customers can browse the BIBD official website or call the customer service hotline for assistance.
The statement points out that some scammers claim to be BIBD employees, falsely stating that there are issues with the customer’s account that require immediate verification, taking the opportunity to extract the customer’s personal information. There are also scam tactics involving false credit card offers or prize temptations, luring victims to provide banking information for fraudulent purposes.
In this regard, BIBD solemnly declares that the bank will never request customers to provide passwords, PINs, or full account details through unauthorized phone calls, SMS, or emails.
BIBD urges the public that if they receive any suspicious calls, they should not respond or provide any information and should immediately contact the Royal Brunei Police Force (RBPF) to report suspicious activities. The public may also verify such information through official channels or by visiting the nearest branch.
“BIBD reiterates that we will continue to work closely with relevant authorities to combat scams and ensure the safety of customer accounts and personal information,” the statement said.
If you have any questions or need to report suspicious incidents, customers can browse the BIBD official website or call the customer service hotline for assistance.