(Bandar Seri Begawan, 22nd) Brunei’s Minister of Transport and Infocommunications and Chairman of the Brunei Maritime and Port Authority (MPABD), Dato Seri Setia Awang Abdul Mutalib Pehin Orang Kaya Seri Setia Dato Paduka Haji Mohammad Yusof, officiated the ribbon-cutting ceremony for the ministry’s brand-new Customer Service Hub (CSH).
The launching ceremony was held yesterday at the Seri Kerna Hall, located at the Muara Maritime and Port Authority Headquarters. After the launching ceremony, the Minister toured the facilities of the new Customer Service Center, while the distinguished guests signed a commemorative plaque, marking the official opening of the center.
The center aims to provide a one-stop service center for clients, making it convenient for customers to inquire about various services provided by the Authority. The establishment of the new center complements the range of online services available on the Maritime Single Window (MSW) digital platform. The center integrates various essential functions, offering a more streamlined and efficient customer experience, and also serves as a hub for consultation and comprehensive information.
This initiative is part of MPABD’s business strategy, aiming to enhance convenience, efficiency, and customer satisfaction through the integration of service structures.
The launching ceremony was held yesterday at the Seri Kerna Hall, located at the Muara Maritime and Port Authority Headquarters. After the launching ceremony, the Minister toured the facilities of the new Customer Service Center, while the distinguished guests signed a commemorative plaque, marking the official opening of the center.
The center aims to provide a one-stop service center for clients, making it convenient for customers to inquire about various services provided by the Authority. The establishment of the new center complements the range of online services available on the Maritime Single Window (MSW) digital platform. The center integrates various essential functions, offering a more streamlined and efficient customer experience, and also serves as a hub for consultation and comprehensive information.
This initiative is part of MPABD’s business strategy, aiming to enhance convenience, efficiency, and customer satisfaction through the integration of service structures.