(Singapore, 8th) To improve the efficiency and safety of delivery personnel in the 'last mile delivery' phase, the Urban Redevelopment Authority (URA) and the Land Transport Authority (LTA) have jointly announced several new measures. They are also exploring the possibility of mandating designated delivery waiting areas in private development projects in the future to address the 'no parking space' issue from the design phase.
This set of initiatives, led by a tripartite working group joined by URA and LTA, was announced on Thursday (May 8th) with the aim of improving the working environment for delivery personnel and promoting a more efficient and safe urban logistics system.
The joint statement noted that many delivery personnel have reported a general lack of dedicated delivery waiting areas in private buildings, affecting daily operations. In response, a 'Delivery Toolkit' will be introduced, containing practical tools such as floor stickers to help property owners designate exclusive delivery waiting areas.
The authorities are also considering whether to include the reservation of delivery waiting areas as a mandatory design requirement in future new private development projects, integrating delivery-friendly elements from the planning stage. In addition, the relevant units plan to incorporate information about these waiting areas into Singapore Land Authority's OneMap system, allowing delivery personnel to quickly find suitable parking and drop-off points.
To encourage private developers to adopt more delivery-friendly design solutions, the authorities are collaborating with industry representatives to draft the 'Design and Operations Guide for Last-mile Deliveries'. This guide, expected to be released later this year, will offer practical advice and best practices for various types of development projects.
Meanwhile, the LTA will also be releasing an e-guide to enhance delivery personnel's safety awareness and the overall delivery environment. This guide, covering safe riding, parking rules, and related regulations, is expected to be available on the LTA website in May and distributed through the Digital Platforms Industry Association and the National Delivery Personnel Association.
The statement noted that these measures aim to comprehensively improve the delivery ecosystem, making operations smoother for delivery personnel and delivering a faster, safer experience for consumers. In the coming months, the authorities will continue to discuss implementation details with various stakeholders and aim to roll out the measures progressively within the year.
In fact, the authorities and their partners had earlier introduced a series of convenient measures, including extending a 15-minute grace period in all HDB and URA car parks equipped with electronic parking systems, and offering discounted seasonal parking schemes for motorcycle couriers to alleviate their parking cost burdens.
This set of initiatives, led by a tripartite working group joined by URA and LTA, was announced on Thursday (May 8th) with the aim of improving the working environment for delivery personnel and promoting a more efficient and safe urban logistics system.
The joint statement noted that many delivery personnel have reported a general lack of dedicated delivery waiting areas in private buildings, affecting daily operations. In response, a 'Delivery Toolkit' will be introduced, containing practical tools such as floor stickers to help property owners designate exclusive delivery waiting areas.
The authorities are also considering whether to include the reservation of delivery waiting areas as a mandatory design requirement in future new private development projects, integrating delivery-friendly elements from the planning stage. In addition, the relevant units plan to incorporate information about these waiting areas into Singapore Land Authority's OneMap system, allowing delivery personnel to quickly find suitable parking and drop-off points.
To encourage private developers to adopt more delivery-friendly design solutions, the authorities are collaborating with industry representatives to draft the 'Design and Operations Guide for Last-mile Deliveries'. This guide, expected to be released later this year, will offer practical advice and best practices for various types of development projects.
Meanwhile, the LTA will also be releasing an e-guide to enhance delivery personnel's safety awareness and the overall delivery environment. This guide, covering safe riding, parking rules, and related regulations, is expected to be available on the LTA website in May and distributed through the Digital Platforms Industry Association and the National Delivery Personnel Association.
The statement noted that these measures aim to comprehensively improve the delivery ecosystem, making operations smoother for delivery personnel and delivering a faster, safer experience for consumers. In the coming months, the authorities will continue to discuss implementation details with various stakeholders and aim to roll out the measures progressively within the year.
In fact, the authorities and their partners had earlier introduced a series of convenient measures, including extending a 15-minute grace period in all HDB and URA car parks equipped with electronic parking systems, and offering discounted seasonal parking schemes for motorcycle couriers to alleviate their parking cost burdens.