South Kuching City Council Launches QR Code to Collect Citizen Feedback on Urban Services

(Kuching, 15th) The Kuching South City Council (MBKS) is harnessing technology to improve its services by officially launching a QR code-based public feedback form, widely collecting residents’ opinions on municipal services, public facilities, and the overall living environment.
The launch ceremony took place last night at the MBKS 2025 Annual Dinner held at Imperial Hotel. Sarawak Deputy Premier Dato Amar Dr. Sim Kui Hian symbolically launched the MBKS Municipal Services Feedback Form by scanning the QR code on site.

The form is implemented via the Google Forms platform, aiming to make it more convenient for citizens to express their views and assist the City Council in continually improving urban cleanliness, public parks, and other municipal operations.
Kuching South Mayor Dato Tiong Thai King stated that this initiative is part of the Council’s overall strategy to elevate service excellence, with a focus on strengthening municipal service efficiency.
He said: "Our response speed, cleaning operations, park maintenance, and enforcement work must continuously improve. We will also expand the implementation of smart city and digital services, ensuring that everyone benefits in terms of convenience, safety, and accessibility."
He added that MBKS will further deepen its commitment to inclusivity through programs such as AUSOME PARK, Bank Sampah, Child Friendly Cities, and Age Friendly Cities.

"In addition, we will also support economic growth by ensuring Kuching South remains clean, stable, and business-friendly. At the same time, we will strengthen internal talent development through training, leadership development, and teamwork. To achieve greater success, we must grow together," he added.
Also present were Kuching South Deputy Mayor Dato Zaidi Suhaili, as well as former mayors Dato Song Swee Guan and Dato Chan Choon Cheang.