Service Facility Fees Still Struggle to Cover Operating Costs - Lin Junliang: Hope for Public Understanding and Government Assistance

(Miri, 3rd) Director Lin Junliang of Sarawak Expressway Alliance Sdn Bhd stated that in order to maintain the basic operations and service quality of Miri Central Bus Station, the company charges each passenger a service and facility fee of RM3. However, despite collecting this fee, the company still faces a shortfall and thus hopes the government can provide assistance and calls for public understanding and support.

 

He noted that the service and facility fee is mainly used to pay for basic services enjoyed by passengers while waiting for buses, including comfortable seating, air conditioning, electronic screens displaying express bus schedules, cleanliness and sanitation maintenance, security measures, equipment for the central ticketing counter and staff salaries, as well as basic infrastructure in the waiting area.

 

He also pointed out that although Miri Central Bus Station has only been in operation for a short time, the restroom facilities have already been stolen or damaged, which requires funds for repairs and protection.

 

"The current operating costs continue to rise, and we have done our best to optimize resources, but it is still difficult to cover expenses. Therefore, we hope the government can lend a helping hand to ensure the ongoing operation of public transportation services. Also, we hope passengers can understand this situation and support the development of public transportation together."